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Get answers to the most frequently asked questions about SkyBonus

Your feedback is important to us. We encourage you to send us any questions or comments regarding the SkyBonus program or your SkyBonus account.

If your inquiry is regarding a ticket discrepancy or audit, please allow two to three weeks for research time.

If your request is urgent, please call the SkyBonus Service Center at 877-832-5211.

You may also contact us at:

Mailing Address:

7500 Airline Drive
Minneapolis, MN 55450

By Phone:

Phone: (877) 832-5211
Fax: (404) 773-2100
Hours: 7:30am - 7:00pm CT, M-F (except for holidays)

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